#TravelTuesday – Review Edition – Virgin Atlantic Airlines

Finding flights to Mexico from Northern Ireland seemed like it would be quite a challenge, but, SkyScanner came to the rescue and suggested a great deal with an Airline we had never travelled with before – Virgin Atlantic.

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All in all, it was an excellent experience. The price was great, booking was easy and the flights themselves were wicked. What I only knew as “first class” luxuries, such as complimentary headphones, blankets, pillows, “comfort kits” (including toothbrush/paste, eye mask, socks and ear plugs) as well as an open Bar (!), were all included in the economy price.

The flight attendants were friendly and quick, in-flight entertainment was almost exhaustive and even the pre-flight safety video was not only informative but hilarious!

You can find the video review that I created for this flight, on my YouTube Channel, here: https://www.youtube.com/watch?v=zQacWKMEj3E 

There were, however, a few not so great points, that in all fairness for a good review, I need to bring your attention to also.

Connection in London – Outbound 

Because we had to get from Belfast to Cancun, and Virgin only fly from London, our ticket included a transfer from Dublin to London, operated by British Airways. (Which turned out to be an AerLingus plane… very confusing…) However, once we got to London Gatwick (at T1) there were signs by British Airways (who technically provided our first flight) saying that passengers heading to Cancun, Mexico should please proceed to T2. Once we got to T2 however, we were told that this was wrong, since our connecting flight was Virgin Atlantic and that we needed to get back to T1. #HeartAttack

By the time we finally got back to T1 and through the second batch of security, we were run ragged and I was in quite a huff by the time we finally reached our plane.

Security Embarrassment 

Long story short, on the flight home, the gentleman in the seat in front of me appeared to be smoking an electric cigarette. I kept seeing puffs of smoke appear above his head, it smelt like the fruity e-cig filling, and so I was in a pickle. Would I tell the flight crew? Smoking e-cigs was prohibited, but more so for me, it’s punishable (if discovered) if you do not report an infraction. So, on my way back from the bathroom I decided to pop into the galley (which was in front of where we sat) to mention my suspicion to the crew. The lady whom I spoke with, was very reactive however, and rather than waiting to let me return to my seat, waiting a couple of minutes (and maybe even watching the Gent for a while to see if he really was using an e-cig) she just marched toward him, right ahead of me. She asked him to raise his hands as she searched his seat and belongings for the device. I was mortified! I specifically told her that I didn’t want to say anything to her because I hadn’t seen the device as such, just the smoke, and didn’t want to make false accusations… but she basically just charged at him! I slithered back into my seat, put on my eye mask and earplugs and tried not to listen to anything, because I was afraid that the man in front of me would know it had been me who said something and would get angry with me.  That was definitely the number 1 way to make sure that people like me are uncomfortable ever reporting anything.

Connection in London – inbound 

On the way home, we ended up with a 6 hour layover in London Gatwick, this wasn’t tragic since we found the Yotel Airport Hotel Service, which was an excellent way to rest and spend time at the airport, but it was just a shame, given that with all the flights going from London to Ireland daily, there was no better way for the combination ticket to get us home; especially considering that we had an additional 2 hour bus ride back to Belfast on the other end.

Conclusion

All in all though, it was an excellent experience, and we would be very happy, not only fly with Virgin Atlantic again in future, but to also wholeheartedly recommend them to others.